CRM Manager

We are hiring at Qualifyze - join a growing team!

We are looking for a numbers enthusiast to join us in creating the supplier reliability platform of tomorrow. With headquarters in Frankfurt, we are the leading supplier of quality audit providers in healthcare, renowned for our innovative approach and commitment to excellence. Our vision is backed by Germany’s leading tech VCs (HV Capital and Cherry Ventures) and internationally known investors (H14 and HarbourVest). We aim to build a trust layer for global supply chains through quality and performance data. In our two offices in Barcelona and Frankfurt and remote offices, we count 130+ talented people across more than 45 nations globally. 

For the next stage of growth, Qualifyze is looking for a skilled and motivated CRM Manager with expertise in HubSpot and sales enablement to lead our Sales Operations efforts, working directly with our executive member CRO Markus Schepp to refine our tooling landscape in Growth.

What you will work on:

• Qualifyze is continuing a hyper-growth stage, requiring us to refine our CRM processes and tooling landscape, especially regarding pipeline management, analytics, and segmentation.

• Drive strategic direction and execution of our CRM system, focusing on optimizing Hubspot.

• Optimize and automate operational processes and workflows to decrease administrative work for Account Executives and increase data accuracy for internal and external stakeholders. 

• Ensure seamless integration between CRM, other sales tools, and tools in other departments in collaboration with the operations, data, and tech team (i.a. Amazon Redshift, Netsuite, Easybill)

• Develop and maintain growth measurements and dashboards in collaboration with the BI team and provide regular reporting to leadership on sales performance and CRM utilization.

• Collaborate with Marketing on Hubspot campaigns and lead acquisition funnel.

• Create effective sales collateral, training materials, and playbooks to scale processes.

• Lead and mentor sales operation employees to ensure alignment with organizational goals, fostering a high-performance culture.

What you can expect from this role:

• Have a positive operational impact on the business, especially our topline.

• There are many ways to leave your mark and make an impact. Our fundamentals are right, but many things in Growth and across the company can still be implemented and developed.

• Working with a complementary team in a culture-driven organization at Qualifyze.

• Partner with top-notch colleagues across functions. 

• Continuous learning from working with your high-quality colleagues, large areas of responsibility, and the room we leave people to thrive and develop provide an incredibly rewarding learning experience. It is a great opportunity if you aspire to grow professionally and personally.

Role requirements:

• 5+ years of progressive experience in CRM management focusing on Hubspot; experience with Salesforce is a plus.

• Proven track record of leading complex CRM projects and driving strategic initiatives in a fast-paced environment.

• Demonstrated expertise in sales enablement processes and tools.

• Familiarity with data analytics and reporting tools is a plus.

• Excellent communication and collaboration skills.

• Analytical mindset with a keen attention to detail and a proactive approach to problem-solving.

• Bachelor’s degree in Business, Marketing, or related field.

• Fluency in English and German.

• You remain positive and solution-focused and keep trying, even when facing challenges, something that didn’t work the first time, or a mistake. You take the learnings forward.

About Qualifyze

Founded in September 2017, Qualifyze is Europe's fastest-growing GxP supplier audit provider. It is the first online platform that connects pharma companies, suppliers, and auditors and works with industry leaders worldwide. Its goal is to become the biggest audit marketplace in the world while making audit processes more transparent and sustainable. The company comprises an experienced, dynamic, and highly optimistic multicultural team striving to greatness together.

We’re based in Frankfurt and would consider hiring remotely in Germany for this role. If you want to move to Frankfurt, we’re happy to support your relocation.

Benefits

• Competitive salary package.

• Opportunities for professional development and advancement within the organization.

• Flexible work arrangements to work remotely.

• Working from abroad for up to 3 months per year.

If you possess a strategic mindset, strong analytical skills, and a passion for driving business growth, we invite you to join our team and impact our future success. Apply now to be considered for this exciting opportunity!